Terms & Conditions

Definitions in these terms and conditions
“Company” – means International Live Music Conference Limited, registered in England and Wales with company number 3007667.
‘ILMC’ – means the conference organised by Company to take place in February 2027 and includes Touring Entertainment Live.
‘Delegate’ – means a person applying to Company to attend ILMC and/or TEL.
‘Registration’ – means the process by which a Delegate is registered.
‘Registration fee’ – means the sum of money paid by the Delegate to reserve a place at ILMC.

The following is a non-exhaustive statement of the Company’s terms and conditions in respect of any application for Registration for ILMC which also incorporates the Company’s Privacy Policy and Anti-Harassment Policy; by submitting any such application (whether or not correct in all respects) every Delegate irrevocably accepts these and all other such terms and conditions of Company irrespective of whether that application is successful.

 

1. CONDUCT

1.1 Delegates and their guests must conduct themselves at ILMC in a responsible manner with due consideration to their fellow delegates, ILMC employees and venue staff.

1.2 ILMC is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion. We do not tolerate harassment of delegates in any form.

1.3 Delegates or any other participants violating these rules may be sanctioned or expelled from the event without a refund at our discretion.

1.4 Our Anti-Harassment Policy can be found here.

 

2. REGISTRATION

2.1 Organisation of travel, accommodation or associated arrangements for a Delegate should not be made or paid for until official confirmation of Registration has been received by the Delegate from the Company.

2.2 No final reservations can be made on behalf of a Delegate (for ILMC and/or particular events at ILMC) until the Company has received in full in cleared funds all of the relevant payment to cover the full cost of the Registration fee and/or events.

2.3 All new Delegates must be nominated by two existing ILMC Delegates that have previously attended the conference on more than one occasion. All new Delegates must be registered no later than 6pm GMT 19 February 2027.

2.4 Invoices and Globetrotters Guide entries will contain the company name that appears on the registration form. No changes will be made. Conference passes can display an alternative name by sending this request to registration@ilmc.com.

2.5 No changes to delegates details published on the ILMC website or in the Globetrotters Guide will be accepted after 6pm GMT 5 February 2027.

2.6 Any changes made after a completed registration (including, but not limited to, delegate name, ticket type etc), will incur an administration fee of £30 (+ VAT/fees).

2.7 Visas are the responsibility of the attending delegates and letters of invitation are not issued by ILMC.

2.8 Ticketing services, including all electronic credit card transactions for ILMC and all related ILMC events are provided by Ticketmaster UK Limited, 2nd Floor, Regent Arcade House, 19-25 Argyll Street, London W1F 7TS; Company Number 02662632

2.9 Passes and wristbands are not issued until Delegates arrive at ILMC, but confirmation of a delegate place will be issued in advance by Universe.

2.10 New Delegates (ILMC only) who incorrectly register and pay the Registration fee prior to receiving official confirmation that they have been accepted to attend ILMC, will have their registration embargoed until nominations have been received and the registration has been authorised.

2.11 All transactions are carried out in pounds sterling.

2.12 All monies received are deemed to include UK VAT at the applicable rate (presently a rate of 20%).

2.13 Reservations for ILMC are non-transferable.

2.14 Any delegates misrepresenting themselves, or falsely registering under a company they do not work for will have their registration cancelled without a refund.

2.15 Without limiting access to non-exclusive hotel areas for Delegates, and for family members and guests of Delegates who are accommodated during ILMC by the Royal Lancaster London (Hotel), delegates shall not permit, bring or send any guest, family member or other third party (whether or not accompanied by the Delegate) to areas used exclusively for ILMC at the Hotel, or to any other premises that are used exclusively by Company during and in connection with ILMC, nor seek to provide access to such areas or premises except for any such persons who are also registered Delegates.

2.16 If a Delegate has paid for and is unable to attend a pre-booked dinner event, a refund will only be given if the Company is able to resell the ticket(s) purchased for that event. (Gala Dinner only)

 

3. CANCELLATIONS & REFUNDS

3.1 If an application from a Delegate to cancel their registration is received by the Company before 6pm GMT 22 January 2027, a refund will be given.

3.2 No refunds will be given after 6pm GMT 22 January 2027.

3.3 Changes made after a completed registration (including, but not limited to, delegate name, ticket type etc), will incur an administration fee of £30 (+ VAT/fees).

3.3 Cancelled registrations may be transferred to a future conference at the sole discretion of ILMC and upon payment of an administration fee of £80 (+VAT and fees).

3.4 Applications for refunds must be RECEIVED in writing within the published deadline for cancellation stated above.

3.5 If a Delegate has paid for and is unable to attend a pre-booked dinner event, a refund will only be given if the Company is able to resell the ticket(s) purchased for that event.

 

4. DELEGATE PASSES AND DELEGATE LIST

4.1. Delegate wristbands must be worn at ILMC at all times whilst in the Royal Lancaster Hotel, throughout the ILMC week.

4.2. Admission to ILMC will be refused to anyone not wearing an official Delegate wristband.

4.3. Lost or misplaced Delegate wristbands will only be replaced at the absolute discretion of the Company, potentially at the full cost of registration.

4.4 All Delegates registering for ILMC will have their full name, company name and contact details published both on the Company’s ILMC website and in the ILMC publication ‘The Globetrotters Guide’ unless Delegates opt out in writing by emailing registration@ilmc.com.

4.5 Delegate details may not be included in ‘The Globetrotters Guide’ if the relevant application for Registration is received any later than 6pm GMT 5 February 2027.

 

5. DELEGATE INFORMATION & PRIVACY

5.1 We take data and privacy very seriously and are committed to protecting Delegates’ personal data. Information about how we do this is contained in our Privacy Policy, which is incorporated into these Terms & Conditions.

5.2 All Delegates registering for ILMC may have their full name, company name, email address, phone number and website URL published in the ILMC Globetrotters Conference Guide unless a Delegate requests in writing not to have their details published.

5.3 A password protected networking portal will operate on 39.ilmc.com to allow Delegates to communicate before and during ILMC which contains the name, job title, company, country and website address of each Delegate. Delegates who do not want their information published on the portal should request in writing that it is not included.

5.4 The name, company and country of Delegates attending ILMC may be published on 39.ilmc.com. Delegates not wishing to have their information published should request in writing that it is not included.

 

6. LIABILITY

6.1 Except in respect of death or personal injury caused by the Company’s negligence, the Company shall not by reason of any representation, implied warranty, condition or other term, or any duty at common law or under the terms of this Agreement, be liable for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the Company’s servants or agents or otherwise) in connection with the performance of obligations arising under the Agreement or with the use by the Delegate of the services relating to ILMC.

6.2 The Company and the Hotel cannot take responsibility for the loss or damage of Delegate’s personal effects. The Company recommends that each Delegate arrange appropriate personal insurance cover. Due care and attention are advised at all times.

 

7. FILMING & RECORDING

7.1 Filming or recording by Delegates of any sessions, panels or entertainment organised by or connected with ILMC is strictly forbidden. Delegates must not make or arrange to be made any film or recording in sound or sound and vision at ILMC and will deliver up to Company or its representatives immediately upon request by any of them all such films or recordings and any copies thereof which may be in a Delegate’s ownership possession or control.

7.2 Delegates will not introduce to any session, panel or other event organised for ILMC any copyright material which is the property of any third party except by prior written agreement of an authorised representative of Company.

7.3 By applying for Registration every Delegate irrevocably grants to Company and its authorised representatives permission to make, use and exploit as Company sees fit and free of any payment any photograph, sound or video recording or film, including quotations or extracts from any such material and agrees that Company shall be the first owner of any intellectual property therein.

 

8. PRIZES

8.1 The Company takes no responsibility for the fulfilment of gifts or prizes offered by third parties during ILMC.

 

9. ACCOMMODATION

9.1 A limited number of rooms are available during the ILMC week at the Hotel, which may be booked through The Tour Company or the hotel’s dedicated ILMC booking site. It is the Delegates’ responsibility to organise their own accommodation. The Company will not be responsible for any act or omission of The Tour Company.

9.2 Accommodation at the Hotel is for ILMC Delegates only during ILMC.

9.3 All rooms are subject to a 14-day cancellation policy prior to arrival.

9.4 All rooms are sold excluding VAT and breakfast, unless otherwise stated.

9.5 In order to maintain exclusivity at the hotel, accommodation at ILMC is subject to a two-night minimum stay (Wednesday 24 Feb and Thursday 25 Feb). Delegates who book accommodation on both nights and then cancel one night will incur a charge for the cancelled night unless that night can be resold.

 

10. COVID

10.1 ILMC reserves the right to impose such new conditions of entry it considers necessary to comply with legal requirements. ILMC shall use all reasonable endeavours to inform you of these conditions in advance and reserves the right, without penalty or liability, to refuse entry or to eject you from any venue if these conditions are not complied with such as social distancing and other legal requirements. ILMC shall not be liable in any way for any illness or loss whatsoever arising from your failure to comply with this obligation. ILMC reserves the right, in its absolute discretion and without penalty or liability, to deny entry to or eject from the venue any person breaching such requirements.

10.2 Terms of cancellation or non-attendance due to a Delegate contracting Covid are the same as Section 3 of this document.

 

11. WEBSITE USER TERMS

11.1 Our websites are governed by specific terms that are set out on each website (“User Terms”). Such User Terms are an integral part of this Agreement and should be read in conjunction herewith.

11.2 These User Terms apply to websites and products including printed publications operated and/or produced by International Live Music Conference Ltd (‘ILMC’, ‘we’ or ‘us’) from time to time. Use of this website and other sites published by us are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance of this User Agreement shall be indicated by your use of and/or registration with any of our websites including iqmagazine.com, 39.ilmc.com, ilmc.com, iff.rocks, arthurawards.com, sohocalling.com, tel.ilmc.com , la.iff.rocks, or by subscribing to IQ Magazine or any other print publications or product we produce. By using any of our products including this website you are deemed to have accepted these User Terms.

11.3 This website is designed for your personal, non-commercial use and you must not use it in any other way without our consent. Except as permitted under applicable law, you must not use, copy, translate, publish, licence or sell this website or any materials or information within it, or the structure, overall style and program code of this website without our consent. If you wish to make a request for consent, please contact hello@ilmc.com.

11.4 We are either the owner or the licensee of the intellectual property rights in the website and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You are responsible for making all arrangements necessary for you to have access to our site (including taking necessary steps to ensure you use up to date anti-virus software). You are also responsible for ensuring that all persons who access the website through your internet connection are aware of these User Terms, and that they comply with them.

11.5 We will endeavour to ensure that this website is available 24 hours per day without any interruptions. However, we reserve the right to make this website unavailable at any time or to restrict access to parts or all of it without notice.

11.6 Our websites (including this one) and products are general information services. We will endeavour not to make them misleading, but we cannot represent that the information accessible on them or within them is accurate, not-misleading, complete or up to date. The contents of our websites and any of our products do not constitute advice and should not be relied on in taking, or refraining from taking, any decision or action.

11.7 This website may contain links to third party websites which are controlled and operated by parties other than ILMC. ILMC is not responsible for any content of any linked site or any link contained in a linked site. The inclusion of any link on the website does not imply endorsement by ILMC, and if you decide to access linked third party websites, you do so at your own risk.

11.8 This website may contain advertising submitted by third parties. Such third parties are solely responsible for the content of such advertising and for ensuring that it complies with all relevant legislation and regulations. We do not accept any responsibility for the content of any third party advertising.

 

12. COMPLAINTS

12.1 If you believe that your intellectual property or other rights are being infringed by this website or any of the publications, events or products offered by ILMC, or if you are dissatisfied with any aspect of our service, in the first instance please contact hello@ilmc.com or +44 (0) 203 743 0300.